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Your Privacy, Our Priority

At Black Pearl Medical, we believe that true healing—whether it involves your mind, body, or skin—starts with trust. A vital part of that trust is knowing that your personal health information is handled with the highest level of security and professional integrity.

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) is a federal law that sets national standards for the protection of sensitive patient health information. Our practice is fully HIPAA-compliant, ensuring that your records are kept private and secure at all times.

Our Commitment to Your Privacy

As a dual-board-certified provider, Dr. Juliet Gatobu is dedicated to creating a safe and affirming space for your healing. This includes:

  • Confidential Consultations: Every conversation, from your free 15-minute consultation to your ongoing partnership, is strictly confidential.

  • Secure Records: We utilize advanced, encrypted systems to manage your psychiatric evaluations, wound care data, and medical history.

  • Collaborative Safety: With your explicit permission, we coordinate with other healthcare providers to ensure your care is synergistic and safe. We never share your data without your informed consent.

  • Identity-Affirming Privacy: We provide extra care in managing sensitive documentation for our LGBTQ+ and gender-affirming care patients to ensure privacy and dignity.

Your Rights as a Patient

Under HIPAA, you have several rights regarding your health information, including:

  1. Access: The right to inspect and obtain a copy of your health records.
  2. Amendments: The right to request a correction to your records if you believe the information is incorrect.
  3. Accounting: The right to know who has accessed your health information for purposes other than treatment or payment.

How We Protect You

In our mobile wound care services, we bring the clinic to you, ensuring your treatment happens in the privacy of your own home. Regardless of where we meet, our standards for privacy remain the same: uncompromising and patient-focused.

Have Questions About Your Privacy?

We want you to feel completely comfortable with how your information is handled. If you have specific questions about our privacy forms or how we protect your data, please reach out.

Contact Us:

  • Phone: 254-307-8218

  • Email: julietg@black-pearl-medical.com